Thankfully I work at a company where a lot of listening happens. IBM often has “jams” where feedback is requested from the teams, open and honest, and sometimes reinforced by being able to be anonymous.
This strengthens us as the weird, wacky, sensible and positive ideas that often prove to be the winning move in a company’s long term survival, come from such beginnings.
I’ve played games for many, many years, been a developer (albeit for only 18 months as I found it wasn’t for me), been in retail, support and training, all of which have more similarities than most might feel they would or should in respect of how to solve any problem that is in front of you.
have a read of the two blogs below – and especially think through the rubber duck debugging one, I have to say I have used that sometimes, even when writing to find the obvious thing that you’d otherwise have missed. ???
Rubber duck debugging: https://rubberduckdebugging.com/
UE4 confessions blog: https://allarsblog.com/2018/03/16/confessions-of-an-unreal-engine-4-engineering-firefighter/
